Privacy Policy

At Precision External Cleaning, we are committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, how we protect it and your rights regarding your personal data.

Information We Collect

When you contact us or request a quotation, we may collect personal information including your name, telephone number, email address, property address and any details relating to the services you require. We may also receive photographs of your property if you choose to send them for quotation purposes.

If you complete a contact form through our website, the information you provide will be used solely to respond to your enquiry and provide our services.

How We Use Your Information

Your personal information is used to provide quotations, arrange appointments, carry out our services, communicate with you regarding bookings, issue invoices and respond to customer enquiries.

We may also use your information to improve our services, maintain accurate business records and meet our legal or regulatory obligations.

We will never sell, rent or trade your personal information to third parties for marketing purposes.

Photographs of Work

With your permission, we may take before-and-after photographs of completed work to demonstrate the quality of our services. These images may be used on our website, social media platforms or other marketing materials.

No personal information, house numbers or identifying details will be published without your consent.

Marketing

We will only contact you regarding future offers, promotions or services if you have given us permission to do so. You may opt out of receiving marketing communications at any time by contacting us directly.

Sharing Your Information

We only share personal information where necessary to operate our business or where required by law.

This may include trusted service providers such as payment processors, website hosting providers, accountants or legal advisers who assist in running our business. These organisations are required to keep your information secure and confidential.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While no method of electronic storage or internet transmission can be guaranteed to be completely secure, we continually work to safeguard the information entrusted to us.

How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and tax obligations. Once your information is no longer required, it will be securely deleted or destroyed.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. Cookies do not normally identify you personally but help improve website performance and functionality.

You can choose to disable cookies through your browser settings at any time, although some features of the website may not function correctly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites and recommend reviewing their individual privacy policies before providing any personal information.

Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to the personal information we hold about you.

  • Request that inaccurate or incomplete information is corrected.

  • Request the deletion of your personal information where appropriate.

  • Restrict or object to the processing of your personal information in certain circumstances.

  • Request a copy of your personal data in a portable format where applicable.

  • Withdraw your consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Precision External Cleaning
Bolton, Greater Manchester
📞 07469 650840
✉️ info@precisionexternalcleaning.com

If you remain dissatisfied after contacting us, you have the right to raise your concerns with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices. Any updates will be published on this page, and we encourage you to review it periodically to ensure you remain informed about how your information is protected.